A. General overview
When we talk about “Schoolyear,” “we,” “our,” or “us” in this policy, we are referring to Schoolyear, the company which provides the Services. When we talk about the “Services” in this policy, we are referring to our software application for secure testing.
Company: Schoolyear B.V.
Headquarters & jurisdiction: Het Eeuwsel 57, 5612 AS Eindhoven, The Netherlands
Target group: Educational institutions
Types of users: Students, Teachers, IT coordinators
B. Policy Updates
C.Personal (identifialble) Information
Personal Information is a name, (campus) email address, student identification number, online identifier, and other data collected that could directly or indirectly identify you.
We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
Schoolyear will take appropriate measures to maintain the security and confidentiality of your information.This means that we limit employee access to your information to only those employees who need the information to fulfil their job responsibilities.
E. Information collection and use
To use the Services we may be required to collect personally identifiable information, such as your name, email address, and institution name. By accessing or using the Services, we might collect additional data as set forth below. All student records obtained by Schoolyear from an Institution are the property of and are under the control of that Institution. Note: Under no circumstances will this information be sold, rent or otherwise shared to third parties for their marketing and targeted advertising purposes.
Account creation information:
To register an Institution to use the Schoolyear, a teacher account must be created. To register this account, personal information (such as name, Institution name, email address, and other billing information), must be provided.
Communication with Customer Support:
To request a demonstration or by support of our onboarding manager, personal information (such as name, phone number, job title, Institution name, and campus email address), must be provided.
Communication with Technical Support:
To offer technical support to Institutions we collect personal information (such as name, phone number, job title, Institution name, and campus email address), to facilitate you during the use of the Services.
Schoolyear Exams environment:
- Performance of the Service:
When you use our Service (only during an exam), we collect additional information to ensure necessary and optimal performance of the Services. The types of information collected contain both device information and proctor log data which may include: language preferences, IP address, type of operating system, crash and error data, browser type, battery level and Wifi connection.
we collect data to identify the student by their name and student ID number.
- Fraud detection:
We may collect data to the detection of fraud and abuse of our Service. Type of information collected may include: navigation between pages and websites within Schoolyear’s environment, the use of short-key combinations and other data required to detect and report suspicious actions.
- Time status control:
We collect data for time status control, to check whether the student started and completed the test within the predefined time frame.
When you interact with Schoolyear through our website, we try to make that experience simple and meaningful. When you visit the website, our web server sends a cookie to your computer. Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the website.
For example, cookies are used to personalise web search engines and to store shopping lists of items a user has selected while browsing through a virtual shopping mall. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.
- remember that you have visited us before; this means we can identify the number of unique visitors we receive. This allows us to make sure we have enough capacity for the number of users that we get;
- customise elements of the promotional layout and/or content of the pages of the website;
- collect statistical information about how you use the website (including how long you spend on the website) and where you have come to the website from, so that we can improve the website and learn which parts of the website are most popular with visitors; and
- to speed site navigation and recognise your access rights on the website.
Which cookies we use and why
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by the provider of your browser.
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
In addition to cookies, tracking GIFS and web beacons may be set by us or third parties in respect of your use of the website. Web beacons support the delivery of cookies and help determine the number of times a page on the website has been viewed. Tracking GIFS are small image files within the content of the website or the body of our reports so we or third parties can understand which parts of the website are visited and whether particular content is of interest.
G. Sharing data
Schoolyear does not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes.
Schoolyear will store and maintain institutional data for up to 30 days after the termination of an applicable agreement, unless otherwise specified. When your Institution deletes the data we will permanently delete all related data from Schoolyear's systems within 30 days.
Schoolyear takes industry accepted security measures to protect your personal data against loss and any form of unlawful processing. In addition, Schoolyear is screened annually and a processor agreement has been concluded with your institution to guarantee your personal data is safe.
J. Children's information
Our Services are not directed to children under 13. If you have any information a child under 13 has provided us with personal information without consent, please contact us via Team@schoolyear.com
Het Eeuwsel 57
5612 AS Eindhoven
Last changed: April 14th, 2023